Enna’s Value Stream Mapping Office Workflow Solution Package provides all the information, materials and techniques needed to effectively lead your own Office Value Stream Mapping Program. It contains three full days of activities, and is structured around a teach-do format. This allows the scope of analysis to be large enough to develop a comprehensive improvement plan.
“We use Enna’s Office VSM Solution Package to analyze our communication within our supply chain. This
tool allows us to develop systems that are generated by our managers and staff. Looking into the future as
our competitive environment changes, Tro-Fia Foods will continue to use Enna’s training packages as a
key tool towards our sustainable success.”
Partik Andersson
President, Tro-Fia Foods Ltd.
For the Value Stream Mapping Office Workflow Program to be successful it has to be effective in how it is structured and delivered. Developing a Value Stream Map is just the beginning of a more involved improvement program. Because of this, the VSM Office Workflow Program is structured around a full three-day training and analysis schedule. The Facilitator is provided with information on preparing for the office environment event, facilitating the event and leading the creation of an implementation plan from the value stream mapping exercise. For the Participants, Enna’s VSM Office Workflow Solution Package provides the content, materials and tools to create Value Stream Maps and develop a process improvement plan specifically for an office environment. The VSM Office Workflow Solution is action-oriented and guides the participants through a process of analyzing the company with the Value Stream Mapping Tools.
Value Stream Mapping Office Training Outline
1. Introduction
- Establish workshop structure
- Illustrate VSM’s use; impact and benefits
- Introduce and discuss 7 Wastes
2. Overview of VSM
- Provide Definitions and Terminologies
- Demonstrate Current and Future States
- Purpose of VSM
3. Current State Map: Step by Step
Nine steps to establish current state:
- Identify primary value streams
- Identify key metrics
- Map overall process flow
- Complete data boxes
- Draw inventory & day supply
- Summarize timeline
- Calculate VSM ratios
- Illustrate information flow
- Fill out kaizen bursts
4. Future State Map: Door-to-Door
Six steps to future state map creation:
- Assessment based on takt time
- Eliminate non-value added steps
- One-piece flow & trigger points
- Build to supermarket
- Level production mix
- Confirm kaizen bursts
5. Developing the VSM Plan - Determining value stream loops
- Developing workshop objectives
- Establishing implementation plan
- Establishing commitment to plan
- Moving forward
6. Closing workshop
- Addressing team members
- Management review and update
| The Value Stream Mapping Office Solution Package contains the following: | |
- VSM Office Facilitator Guide (1) – A comprehensive, easy to use Facilitator Guide to help the Facilitator train employees and guide the group through VSM for the office.
- VSM Office Preparation Guide (1) – This guide, included only with the purchase of the Solution Package, contains a systematic approach to preparing and executing a successful VSM Office Program. It helps the Facilitator (Trainer) prepare for the event and is a reference manual for timing, scheduling and the overall flow of the workshop.
- VSM Office Facilitator Digital Media CD (1) – The Digital Media CD is the focal point for training as it links the Facilitator Guide with the Participant Workbook by displaying in sequence the presentation information for the workshop. Designed using Flash technology, the presentation is a cut above anything designed in Power Point. It is the latest technology in presentation format and loads onto all Windows-based computers.
- VSM Office Participant Workbook (8) – Designed with the participants in mind, this workbook is used during the workshop and retained for reference. The workbook combines information, illustrations, key questions and space for note-taking. It includes a self-assessment form for participants to test their understanding of principles communicated during the workshop.
- Product Family Matrix Form (1) – An 11x14 pad of forms to record information process families for your products. The families are based on processes of flow, not physical characteristics of the job, quote, or information.
- Histogram Analysis Form (1) – An 11x14 pad of forms. This form records and identifies business cycle considerations when performing a VSM analysis. The Histogram Analysis form allows the participants to identify seasonality or cyclical changes in process’ demand. By considering this in the analysis, participants are able to make correct decisions with regards to the design of new value streams.
- Pareto Analysis (P/Q Analysis) Form (1) – An 11x14 pad of forms for illustrating office work based on variety and volume through the office. This form lists jobs, quotes, or information by type and volume to visually show which data are the most popular.
- Data Box with Post-it® Technology Pad (1) – A 4x7 pad of custom forms; Data Boxes are the primary information collection tools for Value Stream Mapping. Data Boxes allow your team to observe, document, and retain information that is critical to the Current State and the Future State Maps. The Data Boxes use 3M technology to allow the participants to display the data for each observed process instantly on the Value Stream Map.
- Kaizen Improvement Burst with Post-it® Technology Pad (1) – A 3 5/ 8 x 3 1/ 2 pad of custom forms used to write down ideas while brainstorming to improve the Current State and Future State Maps. The Kaizen Bursts use 3M technology to allow the participants to display their ideas easily on the Current State and Future State Maps.
- VSM Value Stream Mapping Poster (1) – A full color poster to support Enna's Value Stream Mapping Program; it provides an overview of the steps of Value Stream Mapping.
- 7 Wastes of Operations Poster (1) – A full color poster used during training and posted in work areas to remind staff to continuously eliminate the 7 Wastes of Operations while analyzing and creating their Value Stream Maps.
- Just In Time Poster (1) – A full color visual aid used during training and posted in work areas as a reference to the Just-In-Time (JIT) principles of Value Stream Mapping.
- Commandments for Continuous Improvement Poster (1) – A full color poster to support your Value Stream Mapping Workshop. It encompasses the fundamental philosophy behind Kaizen while reminding participants how to problem solve as a team.
Why should my company create Value Stream Maps?
- Value stream maps are used to document all activities required to bring a product from raw material to your customer’s final product. Creating this map baselines activities and creates a strategy for what the improvement activities will be and where they will take place.
May I have my purchasing department create a Purchase Order (PO) for the Value Stream Mapping Office Workflow Solution Package?
- Yes, Enna accepts company purchase orders. Please fax the PO to +1 905 481 0756.
- If you would like, Enna has created order forms that are easy to use.
Why should my company value stream map more than just activities on the shop floor?
- To truly understand all the opportunities to reduce waste in a value stream, maps must include everything from bringing in raw material from suppliers to releasing the product to the customer.
What is in your Office Value Stream Mapping Training package?
- Our package includes one Facilitator Guide, one digital media CD, one workshop Preparation Guide, eight Participant Workbooks, three pads of VSM forms, two pads of post-it note Data boxes, and two pads of post-it note Kaizen Bursts.
I am in charge of the continuous improvement program at my office, how will your package help me do my job?
- The VSM Office Workflow Solution Package will assist you many ways:
- The VSM Office Workflow Solution Package will assist you many ways:
- Training employees how to value stream map
- Involving employees in the creation of a current state map
- Creating ownership of improvement activities to achieve the future state map
- Evaluating and documenting improvements to provide to your superiors
- The VSM Office Workflow Package is easily scalable and reusable. The VSM Office Workflow Refill Packs may be used to expand your Value Stream Mapping program to different value streams in all areas of your organization.
Why should we internalize our Value Stream Mapping initiative?
- Training employees in VSM and creating value stream maps utilizes the experience and expertise already in your organization. VSM team members can more readily be assigned responsibility in improvement strategies discovered while mapping the future state of operations.
Should I have a workbook for each participant?
- Enna recommends purchasing a VSM Office Workflow Participant Workbook for each person involved in order to maximize their experience. The workbook is integral to the presentation and workshop as it provides insight, suggestions, asks key questions and includes a self-assessment form to solidify retention of main concepts. It also allows employees to document their experiences, and may be used as a reference tool after the training and workshop has ended.
Why is value stream mapping important?
- Value stream mapping provides a baseline for improvement and a goal for improvement activities. Improvement activities based on Value Stream Maps are the foundation of Lean Manufacturing.
Why should I use Enna's VSM Office Workflow Solution Package instead of other VSM office products?
- Enna products are high quality and provide the greatest value for your dollar. Other companies’ products do not compare in quality, format of information and/or are not designed for the teach-do creation of current state and future state value stream maps.
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