When it comes to running a successful business, what happens inside the office is frequently paramount to success. Even manufacturers need an effective sales team in their offices to ensure they are generating the highest-value leads. Kaizen is a familiar philosophy to many businesses, particularly those in the field of manufacturing, but it can be
Continue reading »Healthcare organizations are complex, with a variety of staff who each have their own goals and responsibilities. Doctors treat patients, nurse staff conduct preliminary readings on these individuals, front office clerks greet patients and help them set up subsequent appointments, etc. – each role is unique in that it plays a very specific part in
Continue reading »Many companies are riding out of the economic recession, which is both good and bad for employee relations. On the one hand, Americans have grown more optimistic because they feel financially stable for the first time in years, and this improves workplace morale. Conversely, it means more companies are hiring and employees have other options
Continue reading »The healthcare industry has proved to be relatively recession proof. At a time when many companies are buckling down, reducing staff, watching their budgets and shelving expansion plans, a number of healthcare organizations are improving their position in the market. That isn't to say, however, that healthcare organizations are growing unhindered. Several new challenges have
Continue reading »Reputation is everything when it comes to winning business from customers. How prospects perceive your company is crucial – having positive word-of-mouth surrounding your brands and products can swing customers who are on the fence into your favor. Conversely, negative buzz may discourage leads from taking action on your products and services. One way companies
Continue reading »Businesses throughout the world are doing a better job of more effectively engaging their workers, according to a recent report from Aon Hewitt. Worldwide engagement climbed to 58 percent in 2011 from 56 percent in 2010, with North American companies ranking well above that average. The survey, which analyzed more than 3,000 companies and nearly
Continue reading »Toyota, the Japanese automaker known as being the founder of Lean manufacturing, will now be leaning heavily on its production system to ride out the economic recession. The yen has been trading high as the American economy continues to wane, with exchange rates hitting 79 yen for the dollar – down from 100 yen in
Continue reading »It should go without saying that developing effective leadership is not only key to running a profitable business, but also to creating innovative and meaningful products and services. Most company heads and upper management would say they do an excellent job at leading their businesses in ways that foster the development of new and innovative
Continue reading »The economic recession is drawing to an end, and that means many companies are refocusing on growth and expansion. For unengaged employees, this could also mean new opportunities are opening up elsewhere. Now is the time for companies to launch employee engagement programs to ensure their workers don't leave for other openings. According to a
Continue reading »Continuous improvement and the Kaizen methodology were first developed by Japanese automaker Toyota, so it's not surprising that other car companies are implementing Lean manufacturing as a way of improving their plants' profitability. Chrysler Group's return to profitability leans heavily on a new continuous improvement initiative developed by parent company Fiat. Speaking at a conference
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