Monthly Archives: "October 2012"
Making emotional connections with those who matter the most: your employees
Businesses often pay special attention to interactions with clients and customers. In fact, many companies have a function related specifically to that task – customer relationship management. Organizations spend thousands of man hours and significant portions of their budget trying to improve the way they deal with customers. However, it's crucial that customers aren't the
Continue reading »When launching online training, establish specific objectives first
The broad objective of training employees is always pretty clear: help them develop new skills and improve existing knowledge. However, it's crucial that businesses dig deeper than these surface-level objectives when developing and implementing online training initiatives. By having specific goals, companies will be better able to tailor informative and valuable sessions and programs. For
Continue reading »Using technology to buoy continuous improvement
When you look at any company with productivity and efficiency issues, bloated operations and procedures tend to be at the core of the problems. Inefficient policies and workflows will hinder any company. Regardless of whether they are affecting production lines at a manufacturer or communication channels in an office environment, waste and redundancy are often
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