A Lean Approach to Collaboration

A Lean Approach to Collaboration

Robert Sheridan is the CEO of Menlo, a software business in Michigan. If you ask him what he fears most from his employees, he would probably say complacency. Sheridan’s solution is a Lean approach to collaboration: constantly shuffling teams and seating arrangements to ensure that everyone in the company works with a variety of colleagues.

Continue reading »

People: Continuously Improving

The key to Lean is continuous improvement, a concept that is often applied to processes and rarely to people. Thomas Crosby, CEO of Pal’s Sudden Service, a fast-food chain in Tennessee, takes employee training very seriously. In an interview with Inc. Magazine (link: http://www.inc.com/audacious-companies/leigh-buchanan/pals-sudden-service.html), he shared his perspective on improvement: “Every single day, everybody has

Continue reading »