Government agencies in Bangladesh are taking advantage of the Japanese concept of Kaizen to improve the quality of services by civil servants and other activities in the region. Since the Bangladesh Public Administration Training Centre (BPATC) integrated Kaizen and total quality management (TQM) five years ago, there have been several notable changes in the way
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The conflicting forces of sustainability
Fitting analytics into a Kaizen framework
Although there are a number of strategies businesses can use to improve their financial positions, perhaps the one consistent method is the improvement of productivity. An active company that is constantly producing products and maintaining services will more times than not end up being successful. So how can businesses maximize their productivity? According to a
Continue reading »Making emotional connections with those who matter the most: your employees
Businesses often pay special attention to interactions with clients and customers. In fact, many companies have a function related specifically to that task – customer relationship management. Organizations spend thousands of man hours and significant portions of their budget trying to improve the way they deal with customers. However, it's crucial that customers aren't the
Continue reading »When launching online training, establish specific objectives first
The broad objective of training employees is always pretty clear: help them develop new skills and improve existing knowledge. However, it's crucial that businesses dig deeper than these surface-level objectives when developing and implementing online training initiatives. By having specific goals, companies will be better able to tailor informative and valuable sessions and programs. For
Continue reading »Using technology to buoy continuous improvement
When you look at any company with productivity and efficiency issues, bloated operations and procedures tend to be at the core of the problems. Inefficient policies and workflows will hinder any company. Regardless of whether they are affecting production lines at a manufacturer or communication channels in an office environment, waste and redundancy are often
Continue reading »Lean is pivotal for achieving sustainability in chemical industry
The chemical industry has developed a poor reputation for being environmentally unfriendly. Ask anyone what they think about the sector's impact on the environment, and thoughts of hazardous wastes being dumped outdoors are likely to come to mind. The industry is aware of that preconception and is now trying to mend it. Key players in
Continue reading »Canadian healthcare program spends big on Kaizen transformation
A government-run healthcare program based in the Canadian province of Saskatchewan has made a big investment in helping local hospitals and practices make the switch to Lean healthcare. The province recently inked a $38 million contract with Kaizen consultants to assist in Lean integration over the next four years. Government officials have wanted to overhaul
Continue reading »Improving software through Lean means
Software development is a complex task, with some technology giants running operations that involve thousands of employees. Long gone are the days when a handful of engineers could churn out a piece of software. Solutions nowadays take dozens of different teams to ensure everything is working effectively. As such, many technology giants have wrestled with
Continue reading »Learning firsthand with Lean Benchmarking Tours to Japan
Successful businesses have always set the bar for those trying to achieve the same level of prosperity. Companies will often take what others have done and imitate it in hopes of reaping the same rewards. You see this all the time in the consumer electronics industry, with companies such as Apple creating innovative products and
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